About Us

Who We Are

True Care is an online store specializing in everyday comfort and support products — knee sleeves, posture supports, orthopedic footwear, neck massagers and wellness accessories — designed for people who want to keep moving comfortably through daily life.

True Care is owned and operated by Astra Commerce LLC, a limited liability company registered in the State of Wyoming, United States.

Business Details

Legal entity: Astra Commerce LLC
Trading name: True Care (trytruecare.co)
Registered address: 2106 House Ave, Suite 635, Cheyenne, Wyoming 82001, United States
Email: support@trytruecare.co
Phone: +1 802 231 0596

What We Sell

We carry a focused range of support and comfort products for the knee, back, neck and feet. Every product is selected for build quality, comfort and everyday practicality. Our products are designed for comfort and support only; they are not medical devices and are not intended to diagnose, treat, cure or prevent any medical condition. If you have a medical concern, please consult your doctor.

Where We Ship

We ship free via DHL Express to the United States, Canada, the United Kingdom, Ireland, Australia and New Zealand. Orders are dispatched within 24–48 hours and typically delivered in 4–7 business days. Full details are in our Shipping Policy.

Our Guarantee

Every order is covered by our 90-Day Money-Back Guarantee. If a product isn't right for you, contact us within 90 days of delivery for a refund or exchange. See our Refund Policy for the full process.

Get in Touch

Have a question about sizing, an order or a return? Email support@trytruecare.co or call +1 802 231 0596. We reply to every message within one business day. You can also use our Contact page.